Basic Excel Solver - Support Information

Excel Solver Support

If you've been using the basic Solver in Microsoft Excel and there's something you don't understand, or you've been referred here by Microsoft Technical Support, you can find answers to many questions about the Solver and its more powerful relatives, the Premium Solver products. 

Solver Tutorial

While you're here, take our Solver Tutorial to learn more about what you can do with the Solver.

Technical Support Questions

• Help with specific Solver messages
• If you aren't getting the solution you expect
• If the solution process takes a long time
• If you've exceeded problem size limits

Hints on Using Specific Solver Features

• How the Solver handles constraints
• Controlling the Solver with VBA

Please remember that Microsoft Excel, including the Solver, is supported by Microsoft Corporation.  Although we developed the Solver and we work closely with Microsoft, we have no formal arrangement with Microsoft to support the basic Excel Solver.

If you need personal assistance by phone, fax or email, we can help -- please check our Technical Support, Software Upgrades, and Consulting Overview.  If you aren't sure what you need or what it might cost, please go ahead and call or contact us -- we are here to help!

We want to hear your comments, suggestions and problem reports on all versions of the Solver -- but please bear in mind that all decisions on fixes or enhancements to Microsoft Excel are made by Microsoft.

Solver Upgrades

With Frontline's upgrades to the basic Excel Solver, you can:

1. Build larger models than you can with the basic Excel Solver
2. Optimize your models with greatly increased speed
3. Add uncertainty variables to your models to better capture and manage risk
4. Solve more types of problems

Frontline upgrades to the Excel Solver are available for Windows and Mac. Learn more on our Excel Solver Upgrades page.

Download a fully-functional 15-day trial our Risk Software Platform product, which allows you to try all our products, by registering below. Your email address is your username - use it to log in later.

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