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Standard Excel Solver - Support Information


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If you've been using the standard Solver in Microsoft Excel and there's something you don't understand, or you've been referred here by Microsoft Technical Support, you can find answers to many questions about the Solver and its more powerful brethren, the Premium Solver products.  While you're here, take our Solver Tutorial to learn more about what you can do with the Solver.

Common Technical Support Problems

bulletHelp with specific Solver messages
bulletIf you aren't getting the solution you expect
bulletIf the solution process takes a long time
bulletIf you've exceeded problem size limits

Hints on Using Specific Solver Features

bulletUnderstanding the Solver Reports [TBD]
bulletUnderstanding the Solver Options [TBD]
bulletHow the Solver handles constraints
bulletControlling the Solver with VBA

Please remember that Microsoft Excel, including the Solver, is supported by Microsoft Corporation.  Although we developed the Solver and we work closely with Microsoft, we have no formal arrangement with Microsoft to support the standard Excel Solver.

If you need personal assistance by phone, fax or email, we can help -- please check our Technical Support, Software Upgrades, and Consulting Overview.  If you aren't sure what you need or what it might cost, please go ahead and call or contact us -- we are here to help!

We want to hear your comments, suggestions and problem reports on all versions of the Solver -- but please bear in mind that all decisions on fixes or enhancements to Microsoft Excel are made by Microsoft.

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Trial version passwords are sent to the above email address: See Privacy Policy.
Our Premium Solver Platform works with existing Excel Solver models, solves much larger problems up to hundreds of times faster, and solves new kinds of problems via Evolutionary Solver.  Solver Engines plug into the Premium Solver Platform.
   
Solver Platform SDK makes it easy to solve any type or size of optimization problem in your Visual Basic, VB.NET, C/C++, C#, Java, or MATLAB program. And it's easy to deploy your application with our flexible licensing for software vendors and corporate developers.
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