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This page is your guide to Frontline Systems' current terms and prices (as of
November 2007; currently under review for Flexible Use Licenses)
for annual contracts for software support and product
upgrades. Our prices and terms are subject to change without
notice. Our single user support prices are also listed on the Excel
Product Prices and SDK Product Prices
pages. The column Flex Additional User refers to Annual
Support for additional users under Flexible
Use licenses. Please click on Summary
Terms for information about the services included in Frontline's
Annual Support Contracts. The table below summarizes prices for
Annual Support Contracts for our Excel
Solver products. You can view
and save a copy of our Order Form.
| Excel Product Name |
Standalone
User |
Flex Additional
User |
| Premium Solver |
$150 |
$115 |
| Premium Solver Platform Standard |
$300 |
$225 |
| Premium Solver Platform Stochastic |
$500 |
$375 |
| Risk Solver |
$200 |
$150 |
| Risk Solver Engine |
$140 |
$105 |
The table below summarizes prices for annual
contracts for support/upgrades for our Solver
SDK products. For the SDK for either Windows or Linux, you
can pay just one license price to obtain both 32-bit and
64-bit Editions, but you must pay the Support fee for each
Edition you want to use.
| SDK Product Name |
Standalone
User |
Flex Additional
User |
| Solver Platform SDK for Windows
- Per Edition (32-bit or 64-bit) |
$500 / $300 |
$375 / $225 |
| Solver Platform SDK for Linux -
Per Edition (32-bit or 64-bit) |
$500 / $300 |
$375 / $225 |
| XPRESS
Solver Engine Library (Dash API) |
$360 |
$270 |
The table below summarizes prices for annual
contracts for support/upgrades for our Dual-Use Solver
Engines, which may be used with either the Premium Solver
Platform or the Solver Platform SDK.
| Solver Engine Product Name |
Standalone
User |
Flex Additional
User |
| Std. Large-Scale LP Solver Engine |
$600 |
$450 |
| Ext. Large-Scale LP Solver Engine |
$1,000 |
$750 |
| Std. MOSEK Solver Engine
- SOCP |
$700 |
$525 |
| Ext. MOSEK Solver Engine
- SOCP/NLP |
$1,000 |
$750 |
| XPRESS Solver Engine - LP/MIP
Only |
$1,200 |
$900 |
| XPRESS Solver Engine - LP/QP/MIP |
$1,540 |
$1,155 |
| XPRESS Solver Engine - MIP Dual Core |
$400 |
$300 |
| Std. Large-Scale GRG Solver Engine |
$260 |
$200 |
| Ext. Large-Scale GRG Solver
Engine |
$500 |
$375 |
| Large-Scale SQP Solver
Engine |
$800 |
$600 |
| KNITRO Solver Engine |
$800 |
$600 |
| OptQuest Solver Engine |
$500 |
$375 |
We offer Annual Support Contracts for Flexible
Use licenses on the following terms:
 | The first Annual Support Contract for a
Flexible Use license is 2.5 times the price shown above for
Annual Support for a Standalone license for the same product. |
| This first Annual Support Contract includes (i)
updates and upgrades to the software during the contract period
and (ii) support via phone, fax and email for up to two
individuals, whose names must be provided at the time the Annual
Support Contract is purchased. It includes 30 minutes of
consulting assistance, which may be shared between the two
users. |
| For each Flexible Use license, additional
Annual Support Contracts may be purchased at any time for
additional named individuals at a 25% discount, as shown in the Flex
Use Additional columns above. Each such Annual Support
Contract is for a period of 12 months, and includes 15 minutes
of consulting assistance. |
An Annual Support Contract begins on the date it
is purchased and lasts for 12 months. It includes:
| A limited warranty
for the functionality and
performance of the software product |
| All software upgrades for the product
released during the contract term |
| Ability to trade in the product for a more
powerful Solver product of the same type |
| Access to protected support pages of our
Website |
| Technical support by phone and email
during normal business hours |
| Up to 15 minutes of consulting assistance arising
during the contract term |
If a user's Annual Support
Contract expires, or if the user signs a Waiver of Annual Support
Contract Privileges when initially purchasing a software license,
the user receives:
| Access to protected support pages of our
Website for the first 90 days |
| Any bug fixes for the product
released for the first 90 days |
| Technical support limited to installation and
licensing issues |
| No warranty as to the functionality and
performance of the product |
| No upgrades to future versions of
the product |
| No trade-ins for more powerful products |
At present, users without Annual Support Contracts who later
wish to upgrade to a new release of a software product,
or start taking advantage of our support services, are required to "catch
up" by paying the Annual Support Contract prices
currently in effect, for the full period from the date that any
previous support contract lapsed (or the date that the software
license was originally purchased without a support contract) until 12 months beyond the current date.
Please click on Annual
Support Contracts - Specifics for descriptions of these
services. Our standard Annual Support Contract is the
governing document specifying what is and is not included in each of
these services. If you require pre-sales or
evaluation-period support or assistance, please be sure to read Pre-Sales
Support and Consulting.
Back to Frontline Systems Product and Service Pricing Overview
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